Billing timing doesn’t match work hours, honestly
I tried to figure out if the billing system would sync with the actual hours I end up working daily, but honestly it was off. I had to spend extra time checking multiple invoices because hours didn’t line up well with my schedule. The payment process itself wasn’t complicated, I will say that, and sign-up was straightforward, but when it comes to reflecting real time worked, it just didn’t fit well. This mismatch made it hard to smoothly handle my finances. It felt like I was paying for some abstract hours rather than those I actually spent logging calls and managing tasks through the dialer and software features. So overall, the time tracking and billing combo was disappointing, which is why I can’t fully recommend it despite the decent sign-up experience.