2 out of 52 of 5Unverified experienceBilling and payments
Billing thodi complex lagi, help ki zaroorat hai definitely
Billing aur payments ka process shuru mein theek lag raha tha, sign-up bhi seamless tha. Par jab invoice aayi toh mujhe kuch cheezein samajhne mein thodi dikkat hui. Automatic updates ki wajah se kuch terms change ho gaye they, jo mujhe clear nahi hue. Support ko phone kiya, toh response mila par thoda slow tha aur mujhe lagta hai mujhe dobara call karna pad sakta hai jab next invoice aaye. Overall mujhe acha laga ki first response mila tha, par fir bhi mujhe lagta hai ki process ko thoda simple karna chahiye taaki confusion na ho. Payment ke baare mein clarity kam thi isliye thoda stress hua. Mujhe lagta hai ki agli baar definitely main support ko rely karungi, warna billing ke process mein jyada time waste hoga.