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WFHI review

Billing system toh bas sabse alag tha

1 out of 51 of 5Unverified experienceBilling and payments

Billing system toh bas sabse alag tha

Sabse pehle main kehna chahunga ki billing process hamare kaam ke hours ke hisab se bilkul fit nahi baitha. Jo maine expect kiya tha software se, wo pura tarah se fail ho gaya mera liye. Jaise ki regular kaam ke hours jinke andar mera business chalta hai, unke hisab se flexible options nahi mile yeh billing system mein. Account se login karke jab maine hours customize karne ki koshish ki, toh confusing interface samne aaya jo mujhe bahut frustrated kar gaya tha. Time zone adjustment, billing cycle select karna sab itna straightforward nahi tha jitna hona chahiye tha. Invoice generate karne mein bhi kaafi problems aaye, kabhi kabhi galat calculations dikhata tha software. Payment methods limited the, iska support bhi elaborate nahi tha. Jab main customer support ko call kiya toh response time slow tha aur mujhe bar bar apna issue dobara samjhana pada, jo mera patience test kar gaya. Mujhe lagta hai unhe apne billing mechanism ko bahut seriously lena chahiye aur usme kaafi changes laani chahiye. Jo hours maine software mein daale uska bilkul proper breakdown nahi mila invoice mein, matlab mere liye galat billing aur confusion dono hi banta tha bahut dinon tak. Agar unhone ye billing feature improve kiya hota, toh shayad main apni service continue kar pata, lekin abhi ke liye mujhe lagta hai yeh meri zarurat ke hisab se bilkul nahi tha. Bahut disappointing experience tha mere liye in terms of payment aur billing alignment ki wajah se.

Tushar SodhiOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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