billing system thoda confuse karta hai
Toh main jab billing aur payments ka setup kar rahi thi toh soch rahi thi kya yeh sab one-time charges hain ya phir recurring? Mujhe laga initially thoda acha experience mila kyunki sign-up aur pehli payment process smooth rahi, invoice bhi timely mili. Lekin jab baaki ongoing payments ki baat aayi, toh thodi confusion hui. System ne kabhi kabhi unclear dikhaya ki monthly charges hain ya koi maintenance fees bhi hai ya nahi. Thoda vague lagta hai ki software use karte waqt kaunse charges baar-baar lagenge, is baat pe clarity chahiye thi. Customer support ne ek baar toh samjhaaya payment structure, jo ki theek tha, magar overall jo billing dashboard hai wo mujhe complicated lag raha hai, jisse mujhe kabhi kabhi lagta hai main sahi se samajh nahi paa rahi hoon ki mere paise ka kya status hai. Yehi wajah hai main isko do stars hi dungi filhaal.