1 out of 51 of 5Verified purchaseBilling and payments
Billing system pura confuse kar diya
Pehli baat toh yeh hai ki sign-up aur payment cycle kaafi confusing tha mere liye. Mujhe lagta hai ki yeh process itna streamline nahin hai jitna hona chahiye. Maine khud se kaafi baar invoice check karna pada aur samajhna pada ki kis tarah se batching payments ho rahe hain. Kabhi kabhi mujhe lagta tha ki poori billing aur payment details ko bataane ke liye koi clear method hi nahi diya gaya, jisse mujhe har baar alag se self help karna pad raha tha. Support team ne bhi unnecessary delay kiya jab maine help mangi thi payment clarification ke liye. Mujhe lagta hai ki is process mein bahut improvement ki zarurat hai, warna naye users ko kaafi dikkat hogi.