Billing system ne bahut frustration di yaar
Maine jab WFHI ka software sign-up kiya toh mujhe laga ki billing aur payments simple rahenge, par asli mein kaafi difficult hua. Sabse pehle mujhe pata karna pada ki kaunse payments one-time hain aur kaunse ongoing monthly charges hain, jo mujhe clearly samjhaya nahi gaya tha during signing up. Setup fees ek baar lagi, par phir bhi regular subscription invoicing thodi confusing thi. Har mahine ka invoice milna thoda late hota tha aur mujhe khud se payment details track karni padti thi. Support se jab baat ki, toh unhone rightly bataaya ki yeh system designed hai recurring payments ke liye, par mujhe laga ki initial billing clarity bahut improve ho sakti thi. Mujhe yeh lagta hai ki signage ke dauran aur pehle billing ke structure ko thoda clearly note karwana chahiye tha, taaki confusion kam ho. Overall, payment aur invoice process frustrating tha, kyunki mujhe multiple baar verify karna pada ki charges sahi hai ya nahi, jo time-consuming tha. Isliye billing aur payments system mera favourite part nahi raha.