Billing system mein baar-baar error aaya, frustration thoda hua
Mujhe payment process mein ek chiz acchi lagi ki sign-up se pehle invoice samajhna easy tha, par baaki daily use mein billing system known errors laata raha. Kayi baar jab payment karne ki koshish ki, toh transaction fail hua aur fir receipt issue hone mein problem aayi. Support ko call kiya toh thoda waqt laga samjhane mein ki kya gadbad hai, aur baar-baar problem repeat hui. Ye cheez main expect nahi kar raha tha software aur training service se. Telephonic support achha tha par billing system itna reliable nahi laga daily basis pe. Iske alawa overall software aur onboarding flow theek tha.