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WFHI review

Billing system ke labels kaafi ajeeb the, samajh nahi aa raha tha

1 out of 51 of 5Unverified experienceBilling and payments

Billing system ke labels kaafi ajeeb the, samajh nahi aa raha tha

Main soch raha tha ki billing aur payment setup simple hoga, par jab main software mein gaya toh labels aur terms itne confusing the ki clearly samajh nahi aa raha tha ki kis cheez ke liye kya charge hai. Invoice ka structure bhi theek se explain nahi karta tha ki payment kab due hai, aur mujhe laga ki thoda aur clear hona chahiye iska interface. Jab feature ko use karna shuru kiya toh har step pe lagta tha label change ho jaata hai, kisi bhi button ya option ki terminology fix nahi lag rahi thi. Yeh confusion mujhe kaafi frustrate kar raha tha kyunki main apna account arrange karne ki koshish kar raha tha, par baar baar check karna pad raha tha ki payment ka status kya hai. Overall, yeh billing aur payment section mera kaam sahi se handle nahi kar paaya aur mujhe laga ki thoda aur straightforward wording aur process mile toh acha hota. Itni confusing billing samajh k liye itna waqt waste hua, mujhe laga tha software jyada user-friendly hoga par unfortunately nahi tha.

Mukesh SehgalBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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