2 out of 52 of 5Unverified experienceBilling and payments
Billing system kabhi clear nahi hua
Payment aur billing processes mere liye clear nahi thi, obvious issue yeh tha ki baar baar mujhe apna invoice details confirm karne padte the. Har baar jab payment karne jati thi toh koi na koi extra step aa jata tha, jisse system se familiar hona mushkil ho gaya. Kabhi kabhi invoices mujhe late milte the, ya fir unme basic details missing hoti thi, jiske chakkar me support team ko baar baar call karna pada. Database access ya dialer ki baat na karo, unme koi smooth workflow nahi mila payment verification ke bina. Overall, day to day experience se lagta hai ki billing ke processes simplification ke liye better hona chahiye, warna ye confusion hi banegi aur time barbaad karega jaise ki mera hua hai.