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WFHI review

Billing system ka jo recurring issue tha, wo sabse bada frustration tha

1 out of 51 of 5Verified purchaseBilling and payments

Billing system ka jo recurring issue tha, wo sabse bada frustration tha

Mujhe daily basis par billing aur payment system ke sath problem hoti rahi, jo bilkul unacceptable tha. Invoice generate karne mein baar baar errors aate the, jisse mera kaam ruk jata tha. Har roz payment confirmations delay hote the ya kabhi sahi time par nahi aate the. Automatic updates bhi iss problem ko solve nahi kar paye, kyunki wo sirf interface change karte the, functionality pe koi farak nahi tha. Main baar baar support team ko call karta raha, par koi permanent solution nahi mila. Jo dusra frustrating point tha, wo ye ki payment ke baad bhi kabhi kabhi system unke taraf se pending dikha deta tha, jisse mujhe alag se cheezein track karni padti thi. Iss daily routine mein itna irritate karne wala masla tha ki maine socha ki ye software mera kaam aage nahin badha payega. Mujhe lagta hai billing ke system ko thoroughly test karna chahiye before update release, kyunki mere experience mein wo consistent nahi tha. Invoicing aur payments se related jo repeat ho raha tha wo mera sabse bada issue tha, jisme koi progress nahi dikh raha tha. Simple cheezon mein bhi delay hone se frustration badh jata hai, aur mere liye ye one main reason raha ki main is product ke sath comfortable nahi hua.

Naveen Sarika NandaAssam, IndiaExperience: Published:
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