Billing surprised me a bit
Honestly, I was expecting the invoicing and payment setup to be a lot more straightforward than it turned out to be. Initially, I thought it would match exactly what was explained before signup, but there were some small differences in timing and how updates were reflected on the portal that caught me off guard. The process eventually made sense after a few calls with support, though. The quirks with automatic updates sometimes affected what I saw on the dashboard briefly, which threw me off. So while everything was eventually clarified, I can see how new users might find the billing a tad confusing at first glance. Just take your time checking invoices closely and calling support when things seem off, because otherwise it's a smooth experience.