Billing support se baat karna matter thoda dikkat wali tha
WFHI ke billing aur payment support ke matter mein main bahut disappointed reh gayi thi. Jab maine unko apna query bheja, toh response bahut late aaya aur lagta tha ki unko meri problem samajhne mein koi interest nahi tha. Jab maine inform kiya ki invoice details mein confusion hai, toh mujhe waqt dene ke bajaye incomplete jawab mile. Call pe baat karte waqt bhi mujhse bar-bar wahi cheeze repeat karvayi gayi, jis se mera frustration badh gaya. Yeh expectation nahi thi ki support team itni non-responsive hogi, jabki unka software aur training achha hona chahiye tha. Payment ke bawajood clear confirmation nahi mila aur maine jitni baar unhe follow-up kiya, utni baar hi unsatisfactory response mila. Sacchi baat ye hai ki yeh experience main apne doston ko nahi batana chahungi kyunki kaafi hectic raha. Mujhe laga tha ki main smoothly apna process complete kar lungi, par lagataar delays aur unka avoid karne wala behaviour mujhe bahut pareshaan kar gaya. Aise response se system pe trust kam ho jata hai.