Billing support not that quick, so won’t do it again
Hey, just wanted to share my experience with WFHI’s billing and payment support. Honestly, I found the response times pretty slow compared to what I expected. I had a few queries on my invoice and payment methods but had to wait quite a bit on the phone, which felt frustrating when you have work lined up. The support folks did try to help once they connected, but the delay made me feel like maybe this isn’t the best fit for me. Also, the payment process wasn’t as smooth as I hoped, sometimes I got automatic update prompts in the middle of the task which was distracting. I don’t want to be harsh, as some parts like the invoice clarity were okay, but overall, this puts me off. So, I definitely wouldn’t do it again, at least not unless they fix the response speed because that’s crucial when you’re balancing everything from home. Just thought I’d put that out there as a heads-up if you’re considering.