Billing support itna accha nahi tha, dubara try nahi karunga
Maine payment process expect kiya tha ki wahi seamless aur quick hoga jaise advertise karte hain, lekin mera experience bilkul alag raha. Jab maine invoice ke issue ke liye support ko call kiya, toh response bahut slow tha aur baar-baar mujhe apni baat alag-alag agents ko dobara samjhani padhi. Yeh mujhe kaafi frustrating laga kyunki mujhe laga tha ki billing support efficient hoga, par yeh negative hissa mera time waste kar raha tha. Software ke automatic updates thode fine lag rahe hai, lekin jab tak payment clear nahi hota, tab tak proper access nahi diya jaata. Sign-up process ekdum simple tha, lekin payment ke baad waale steps confuse kar dene wale the, jo mujhe expect nahi tha. Mera yahi maanna hai ki agar billing aur support mein improvement na aaye, toh main dobara is service ko use karna prefer nahi karunga. Aur ek baar witness kar lene ke baad, lagta hai ki yeh service thoda better ho sakti thi agar unhone proper customer support diya hota billing ke liye.