Billing support experience was frustrating
I tried several times to resolve an issue with billing and payments through the provided support channels. Despite repeated attempts to explain my problem over the phone, the responses were slow and often didn’t directly address my questions. It left me uncertain whether the team had understood my situation correctly or whether I was expected to wait longer for a resolution. The invoicing process itself seemed okay at the start but without quick, effective communication, it became quite frustrating. I’m unsure if this experience is typical or just an anomaly, but based on this alone, I can’t recommend the billing support. Overall, my verdict is straightforward: it did not work out well regarding responsiveness and clarity with payment-related matters.