Billing stuff was tough, but at least payments went through ok
I was hoping the billing and payments part of the WFHI software would be straightforward, but I found it quite confusing and slow to navigate. Signing up and setting up my payment details was more complicated than I expected, and the invoices generated sometimes didn’t match the figures I anticipated. It also felt like the payment options weren’t flexible enough for my needs. On the plus side, I can say that at least once the payment was processed, the system updated my subscription status quickly, which was good. However, I expect smoother invoicing and easier access to billing details next time I use this software. I wonder if I will need to call customer support again to clarify any unexpected charges or problems, which might be frustrating. Overall, the billing experience left me somewhat disappointed, but at least the technical part of processing payments didn’t fail outright, so that’s something.