Billing steps were quite confusing compared to what I expected
I initially thought the payment and billing process would be straightforward and follow a logical order, but that wasn’t my experience. It felt like I was jumping back and forth between steps like signing up, choosing plans, and then finally receiving invoices. Some information was presented out of sequence, which made it harder for me to keep track of what was due and when. I was also unsure about when updates on charges would happen automatically. I had to ask support to clarify the flow, which was helpful but made me wonder why this wasn't clearer upfront. Honestly, I expected a more linear process that guides through everything simply instead of occasionally leaving me guessing what to do next.