Billing steps out of order, very frustrating
The billing and payment process was a mess from start to finish. The steps did not follow any sensible order, which made it confusing to understand what to do next at each stage. For example, invoicing came before confirming payment details, which is not how things should logically work. I tried to figure it out by myself, but without proper guidance, it became overwhelming quickly. Even during sign-up, the options felt jumbled and unclear, which wasted a lot of time. Telephonic support was difficult to reach when I needed clarity, and when I finally got through, the explanations weren't very helpful. Automatic updates sometimes changed the interface, making it harder to find where to input information. Overall, the process felt poorly designed and very frustrating to use. I would not recommend this billing and payments system to anyone who wants a straightforward, user-friendly setup.