Billing steps felt jumbled, so not for those wanting smooth orders
I have to say the billing and payment process with WFHI wasn’t the smoothest experience I’ve had. First, signing up was simple enough, but when it came to invoicing, the order of steps seemed out of sync. I got an invoice before fully confirming the software access, which felt a bit premature and confusing. After that, making the payment was straightforward but then following up on whether the payment had been acknowledged took longer than I expected. I found myself double-checking the portal and support info several times before feeling sure I was fully onboard. For someone who values a logical and direct billing flow, this might not suit you well. It seemed like parts of the process could be reordered to be more intuitive, such as ensuring payment confirmation before sending invoices. On the one positive note, once everything was sorted out, the system automatically updated my access and permissions without further hassle, so that part did work decently.