Billing steps confusing got me stuck, not for beginners
My experience with billing and payments was more frustrating than I had hoped. The entire process started with sign-up, which was straightforward enough, but then the invoicing section did not follow a sensible order. For instance, I found myself having to confirm details multiple times before finalizing payment, which felt redundant. Then, the payment gateway didn’t clearly indicate if a transaction was successful or if I needed to retry, causing unnecessary confusion. Customer support was available, but the phone menu was overwhelming and did not help me get quick answers. If you are someone who wants a simple, step-by-step billing workflow, this might not suit you. The system seems designed for more experienced users who can navigate the quirks. I ended up feeling like the order of tasks during payment should be streamlined to avoid repeating steps that could be combined or eliminated from the process.