2 out of 52 of 5Verified purchaseBilling and payments
Billing smooth, payment details a mess
I’ll admit the invoicing part was clearly presented and easy to download, so I wasn’t totally lost there. But figuring out the payment schedule was quite confusing since I didn’t get straightforward info until I dug through the email threads myself. The sign-up process was relatively simple, yet the details about recurring payments were unclear, which made me cautious. During the training, none of this was covered, so it felt like I had to work out the billing system largely on my own, which took more time than expected. Telephonic support helped clarify some points but didn’t solve everything, so I ended up relying on my own research more than I wanted.