Billing setup was a nightmare

Billing setup was a nightmare

I was excited to start using the WFHI software after signing up, but the billing and payment process was incredibly frustrating. Despite completing the sign-up steps, it took far longer than expected to get the first invoice and process the payment. I kept waiting for confirmation emails and updates about the status, but they arrived very late or sometimes not at all. This delay made me question whether I could reliably plan the software usage timeframe. On the plus side, when I finally got through to telephonic support, they were polite but couldn’t speed things up. My onboarding felt stuck purely due to these billing holdups, which dampened an otherwise promising start. I was also hoping for clearer guidance on payment methods, as the options listed weren’t very detailed. Overall, while setting up the account and understanding the subscription plan was straightforward, the long delay in activating payments was disappointing. I was really hoping I’d be up and running faster, especially since the software itself seemed solid from what I glimpsed in demos. Sadly, the billing issues overshadowed the initial impression and I’m still unsure if continuing will be hassle-free. Very frustrating experience all in all, I can’t really recommend based on this.