Billing setup ended up a mess, no improvements
I thought the billing and payments system would be a straightforward deal, but honestly, it turned out complicated right from the start. Initially, I figured it would mostly be a one-time setup and then things would flow smoothly, but no—there were ongoing charges that kept popping up without clear explanation. I kept circling back to check what was recurring and what wasn’t, and it just made using the software more frustrating. I also felt the invoicing process wasn’t as clear as I hoped, which didn’t help my confidence in the system. So in the end, I’m still unsure if I’m even paying for what I actually need, and that uncertainty really put me off the whole experience.