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WFHI review

Billing setup bahut confusing tha, ek baar samajh na paya main

1 out of 51 of 5Verified purchaseBilling and payments

Billing setup bahut confusing tha, ek baar samajh na paya main

Sabse pehle sign-up karte waqt mujhe samajh nahi aaya ki kya one-time fee hai aur kya recurring charges hain, kyunki invoice details clear nahi thi. Payment karte waqt step-by-step guidance milne ki jagah mujhe khud hi sochna padta tha ki agla step kya hai, jo frustrating tha. Pehla phone support call kiya toh unhone bhi mujhe exact process nahi bataya ki ye sab kaise automate hota hai. Software mein billing related features jo ek baar set karne hote hain wo kabhi khatam nahi hote lag rahe hain, yani continuous manual intervention lagta hai. Database mein billing records maintain karna thoda tedious tha, proper overview nahi mila easily. Automatic updates ne kabhi kabhi interface change kar diya bina clear notification ke, jiske wajah se payment status track karna mushkil ho gaya. Overall, billing aur payments ka jo pura experience tha, wo mujhe aise laga jaise main kisi problem mein phas gaya hoon aur uska solution milna simple nahi hai. Main apne doston se bhi kahunga ki is setup ko samjho carefully warna time waste ho sakta hai.

Jayant Sanchita MohanBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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