Billing screen was a headache, unlike what I expected
I expected the billing section to be clear and easy like other platforms I'd tried, but WFHI’s billing pages were a lot harder to navigate than I imagined. At first, I thought I could find all my invoice details in one place, but the information was split up awkwardly, making it tough to understand what charges applied to which hours or features. The sign-up and payment history were there, but the layout was clunky, and it took me much longer than expected to get what I needed. I also expected the support team to help me find my billing info quickly, but the calls felt like going round in circles without clear answers. I was really hoping for a smooth, user-friendly experience, but instead it was frustrating. Compared to other tools I've used in the past, this one was definitely below par in making the billing process easy to handle.