Billing samajhne mein zyada effort laga
Main soch raha tha ki billing aur payment ke process mein sab clear aur easy hoga, par thoda confusion hua. Mujhe laga invoice aur payment instructions pehle clearer honge, kyunki start mein mujhe samajhne mein time laga ki exact kya karna hai. Aap log se jo explanations aaye woh theek the, par maine expect kiya tha ki yeh zyada straightforward hoga. Support toh mila, phir bhi baar-baar follow-up karna pada kyunki kuch chhoti chhoti queries clear nahi hui. Billing ke baad bhi mujhe apne payments track karne mein thoda effort lagana pada dashboard mein. Jo bhi process tha woh functional tha aur main samajh gaya use karna, lekin kuch extra patience chahiye thi. Training aur software access ke baare mein jo information thi, woh kaafi thi, lekin payment aur billing mein thodi gardish zyada thi. Ye effort chahiye tha, jo main expect nahi kar raha tha initially.