Billing samajhne mein bahut time lag gaya
Mujhe lag raha tha ki billing aur payments ke process ko samajhna simple hoga, par yeh bilkul waise nahi hua. Sign-up karne ke baad mujhe invoices kaafi confusing lage kyunki payment terms accurately explain nahi kiye gaye the. Maine support team ko call kiya par response itna tezi se nahi aaya jitna expect kar rahi thi, aur woh jo details diye woh bhi mujhe thoda unclear lage. Thoda thoda description samajh mein aaya, par overall bahut time laga samajhne mein ki kaise payment karna hai aur invoice ka status kaise check karna hai. Automatic updates ka feature tha, par wo bhi mujhe properly notify nahi karta tha badlav ke baare mein, isliye kabhi kabhi main sochti thi ki mera payment reflect hua bhi hai ya nahi. Invoicing aur payment confirmation ka process bahut repetitive laga, aur mujhe lag raha tha ki yeh ho sakta tha thoda better design aur clear instructions ke saath. Thoda disappointment hua, lekin training sessions theek lage the, toh shayad main agle baar usse behtar samajh paungi. Overall, billing ke process mein kaafi confusion rahi isliye main is service se bohot khush nahi thi.