Billing samajhna thoda mushkil tha, par support kuch had tak help karta hai
Mujhe to billing aur payments mein bahut confusion hua, kyunki jo invoices milti hain unka format itna clear nahi hai. Payment ke baad bhi kabhi kabhi software access mein dikkat aati thi, jo mujhe apne aap thoda adjust karna padta tha. Sign-up aur invoicing ka whole process thoda complicated feel hua, kyunki mujhe baar-baar payment ke details ko verify karna pada. Lekin ek achhi baat yeh hai ki telephonic support se baat karne par, wo log samajhne ki koshish karte hain aur aapki problems ko listen karte hain, par solution milna thoda slow pyar tha. Overall, billing ka system user-friendly nahi laga mujhe, aur lagta hai ki iska interface thoda aur clear hona chahiye tha taaki khud se itna jhanjhat na karna pade. Fir bhi support team ke efforts ko main maintain karta hoon, par payment wali cheezein simple nahi thi.