Billing samajhna mushkil, expectations thoda alag the
Jab maine WFHI ka billing section dekha, toh mujhe laga tha ki labels aur wording simple honge, par ye itne confusing nikle. Software mein kya charges hain, aur invoice mein kya likha hai, woh clear nahi tha. Mujhe laga ki jaise standard labels hote hain, waise kahin milenge, par yeh thoda alag style mein the jo samajhne mein time lag gaya. Baaki, payment process thik tha, wo comparatively straightforward laga. Par mujhe invoices ko track karna thoda mushkil hua kyunki har baar mujhe sochna padta ki yeh label kya matlab hai. Agar labeling thodi aur clear hoti, toh main zyada effectively apna kharcha manage kar paata. Support ne thoda madad ki thi par main zyada nahi rely kar saka unpe kyunki mujhe lagta tha ki mujhe zyada khud hi samajhna padega system ko. Overall, mujhe billing mein jyada confusion hui, jo main expect nahi kar raha tha, par payment gateway jo use karna tha wo theek tha.