Billing samajhna kaafi time-demanding tha
Mujhe lagta hai ki billing aur payment section me jo wording aur labels diye gaye hain, wo clearly samajhme nahi aaye the. Main baar-baar invoice terms aur payment options dekhta raha, par labels itne confusing the ki mujhe kehna padega kaafi effort laga unhe samajhne me. Kabhi payment confirmation aur due dates ke beech bhi mismatch mila, jo process ko uljhan bhara banata tha. Mujhe laga ki ek simple aur user-friendly interface hona chahiye jahan par har ek label apne kaam ke hisaab se clearly likha ho, taki koi doubt na rahe. Support se bhi poocha toh unhone mujhe basic explanations diye, par main expect karta ki jo headings aur terms hain wo asli me utni clear ho jisse mujhe bar-bar contact na karna pade. Overall billing ka process mere liye frustrating tha kyunki main jaldi se apni payment finalize karna chahta tha, lekin ye labels aur explanations meri confusion ko badhate rahe.