Billing samajhane mein bahut time laga, frustrating tha
Ye billing aur payment ka system samajhna mere liye bahut mushkil raha. Jo invoices bheje gaye they, wo complicated lagte the, clear nahi ki unmein exactly kya charges hain aur kab payment due hai. Main practically baar baar customer support ko call kar rahi thi explanation lene ke liye, par unka response bhi hamesha prompt nahi tha. Payment modes ke baare mein bhi exact clear information nahi thi jo mujhe thoda pareshan kar raha tha kyunki kaam ke liye paisa time par arrange karna important hota hai. Automatic updates ki wajah se kabhi kabhi system billing page ko refresh karta tha bina mujhe pata diye, jis se confusion aur bada. Mujhe lagta hai ki bilkul basic level par bhi unko apne payment aur invoice process ko simple aur clear banana chahiye, taaki jo log naye hain wo bina stress ke samajh saken. Dialer ya database use to main kar bhi nahi payi because I was stuck trying to fix billing issues. Overall ye payment aur billing wali cheez bohot effort maangti thi mera.