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WFHI review

Billing samajh nahi aayi, dubara toh nahi karunga

1 out of 51 of 5Verified customerBilling and payments

Billing samajh nahi aayi, dubara toh nahi karunga

Yaar, sach kahun toh billing aur payments system dekh ke main thoda confuse ho gaya yeh process kaafi complicated lag raha tha mujhe. Invoice jo aayi na, wo itni clear nahi thi jitni honi chahiye thi. Labels se samajh hi nahi aaya ki kis charge ka kya matlab hai, due date kahan hai, ya fir subscription ka kya status hai. Jab maine payment karne ki koshish ki, toh system thoda slow chal raha tha aur mujhe baar baar refresh karna pada tab jaake confirm hua. Yeh sab mila ke mujhe laga ki payment setup easy nahi hai, aur agar dubara kabhi karna pade toh definitely soch ke karunga. Jo terms aur instructions diye gaye, wo zyada clear nahi the, matlab mujhe baar baar support ko call karna pada poochne ke liye. Par haan, ek achhi baat ye thi ki telephonic support ka response time thoda theek tha, kam se kam kisi ne baat suni hai. Par overall, yeh process mujhe frustrating laga aur bills ko samajhna mujhe decide karna mushkil hua ki main wapas use karu ya nahi.

Deepak ChatterjeeWest Bengal, IndiaExperience: Published:
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