Billing samajh mein nahi aaya proper
Billing aur payments ka jo process hai, usmein labels aur wording thodi confusing lagti hai. Invoice format pehle baar jab dekha toh samajh nahi aaya ki kis cheez ka kya charge hai. Kuch labels clear the like invoice amount ya due date, par baaki ke terms jaise "Service charge" Aur "Processing fee" Ka exact matlab samajhna thoda mushkil hua. Bolna toh yeh chahta hoon ki yeh system straightforward ho sakta tha better, par mujhe initial payment confirmation ka message theek laga tha. Baaki ke steps mein mujhe assurance nahi mila ki payment kaise process hua, ya agar koi error aaye toh kiska contact karu. Payment gateway toggle karna thoda complicated tha, aur automatically recurring payment settings ko reset karna mere liye understandable nahi tha. Ek baar mein payment karne ki koshish kar raha tha aur software thoda slow bhi ho gaya. Overall, mujhe lagta hai billing aur payment process mein thoda zyada clarity aur customer-friendly setup hona chahiye, warna log easily confuse ho jayenge. Thoda aur simplified hona chahiye labels aur options, warna users ka patience khatam ho sakta hai.