Billing samajh main aaya par thodi confusion rahi
Mujhe initially laga tha ki billing aur payment process clear hoga jaise training mein bataya tha, but thoda sa confusion hua actually. Invoice clear aayi par kuch charges ko samajhna thoda tricky tha and manually verify karna pada ki kya cheez included hai aur kya nahi. Ye thoda frustrating tha kyunki mujhe laga tha ki automatic updates ke through sab kuch updated milega, par invoice mein thoda inconsistent information tha kahin kahin. Support se poocha toh unhone thoda clarification diya, par wo baat mujhe baar-baar support ko samjhani padti thi jab tak ki final clarification nahi mil gaya. Onboarding ke during bhi kuch steps thoda unclear lag rahe the, specially jab payment info enter karna pada. Lekin overall, process workable tha aur database ka integration smooth chala, isliye pura system use kar raha hoon despite thodi initial confusion. Main expect karta tha ki payments zyada straight forward honge but with patience ye chal gaya.