Billing repetition made the whole process frustrating
I have to start by saying that the billing and payments experience was very disappointing. From the moment I signed up, I found myself stuck in an endless loop of repeated verification steps. Each time I tried to make a payment or view my invoice, the system asked me to confirm my details again and again. This waiting and repetition added unnecessary delays and really tested my patience. The invoices I received were also not straightforward; they lacked clarity, causing me to double-check everything multiple times. On top of that, the payment processing was slow and sometimes even timed out, forcing me to start over. I expected a much smoother process from a paid service. Although I eventually managed to complete payment, the repeated prompts and slow responses meant I wasted a lot of time that could have been avoided with a more efficient system. Customer support was available over the phone, but even calling them felt like a chore due to long hold times and repetitive explanations required on my part. Automatic updates to the billing portal didn't seem to improve these issues either during my experience. In the end, if a hassle-free billing experience is important, I would advise caution, as what I encountered was neither seamless nor user-friendly. Unfortunately, my overall impression of the payments process was quite negative due to the tedious repetition and waiting involved.