Billing process was quite different from what I expected

Billing process was quite different from what I expected

I expected a clear, straightforward series of steps for sign-up and payment, but the order felt scattered and confusing instead. The invoicing sequence seemed out of sync with how I usually handle billing, which led to some unnecessary back-and-forth. I appreciated that the automatic updates to billing details kicked in smoothly, but overall, the flow barely made sense. I had to wait for telephonic support multiple times just to confirm what the next step should be, which really slowed things down. This was disappointing because I hoped for a more sensible and user-friendly approach. I can grant that once billed, the payment gateway itself worked okay, but it didn't compensate for the jumbled process leading up to it.