Billing process was okay but support still needed
Using WFHI's billing and payments system was a bit of a mixed bag for me. On one hand, I found the invoicing system to be pretty straightforward and it generated the necessary documents without hassle, which was a definite plus. But on the downside, I felt like I would probably need to get support again next time just to make sure all the steps are done properly. The payment confirmation wasn't always clear, and navigating the dashboard sometimes left me second-guessing if I had completed the process correctly. Despite this, the support team was helpful when I reached out, answering my calls promptly and guiding me. So while the billing system itself functioned okay, I wouldn't say it was so foolproof that I could manage without assistance next time. But I remain mildly optimistic and will give it another shot to see if the occasional confusion reduces, hopefully leading to smoother payments ahead.