Billing process was mostly clear, though a couple of things lacked
Working through the billing and payment setup mostly made sense, but I had to figure out several things on my own. While the invoices arrived on time and were easy to access, the breakdown of charges wasn't as detailed as I would have liked to understand exactly what covered which part of the software and training. I found myself trying to piece this together by comparing the features I used with the bills, which felt like extra work that could have been avoided. The sign-up and payment portals were straightforward enough, but some questions about recurring billing cycles didn't seem answered properly in the documentation. I did call support to clarify a couple of points, and they helped calmly, though I wonder if more upfront transparency in the invoices or a dedicated billing FAQ would ease this for others. It felt like the basic essentials were there but some explanations still felt like they were missing for someone like me who prefers to understand every detail first.