Billing process was clear but expectations were not fully met

Billing process was clear but expectations were not fully met

I found the invoicing and payment steps generally straightforward and the invoices arrived on time as described. However, the final billing didn't entirely match what I had anticipated based on the initial explanations. Some components of the software usage were billed slightly differently than I expected, and there wasn't much clarity about this adjustment before I was charged. The payment portal worked smoothly but I would have appreciated more detailed breakdowns on the invoices to understand the calculation better. Overall, the process wasn’t problematic, but I felt a bit let down by the lack of detailed pre-payment information.