Billing process totally samajh nahi aaya
Maine jab sign-up kiya toh sabse pehle mujhe lag raha tha ki payment aur invoicing simple hogi, par yeh joh labels aur wording hain na, yeh bas confuse karte rahe. Invoice generate karne ka option tha lekin description itna plain tha ki mujhe pata hi nahi chala ki kya main payment kar raha hoon. Support se baat bhi karne ki koshish ki phone pe par unke explanations bhi clear nahi the, bas mujhse repeated information mangte rahe. Main dialer aur database systems ke baare mein soch raha tha ki shayad invoice se related koi update milega par woh bhi complicated lag raha tha, kyunki mera time bhi limit mein tha aur mujhe jaldi se start karna tha. Automatic updates ke baare mein koi information nahi mili, lagta hai woh bhi confuse kar dete. Payment process streamline hona chahiye tha, par mujhe zyada time lag gaya samajhne mein ki kya karna hai. Honestly, mujhe lag raha hai ki mujhe return karna padega subscription, kyunki yeh billing ka part bohot hi frustrating raha mera liye, support se clarity nahi mili aur labels itne unclear ki main baar-baar uljhan mein tha.