Billing process totally messed up, kaafi time waste kiya
Yaar seriously, jo billing aur payment system hai, wo mera kaam karne ke hours ke bilkul suit nahi karta. Jab maine software setup kiya toh socha tha ki invoice matching mere actual working hours ke hisaab se hogi, par aisa bilkul nahi hua. Pehle toh lagta tha software thoda complicated hai, par baad mein samajh mein aaya ki billing cycle hi mere kaam ke hisaab se adjust nahi ho raha tha. Har mahine payment schedule dekhti thi aur woh mera schedule se mismatch karta tha, isse mere liye kaafi frustration hui. Maine customer support ko call kiya, lekin unka solution mere liye effective nahi tha, matlab aisa laga ki wo mere exact issue ko samajh nahi pa rahe the. Mujhe system itna flexible chahiye tha ki mere limited working hours ke mutabiq invoices ban sakein, par yeh system toh ekdum generic hai. Mujhe lagta hai agar payment aur billing ka logic mere kaam ke time ke hisaab se customize ho jata toh kaafi helpful hota. Abhi mujhe lagta hai ki wahi time zaya ho raha hai aur main apni productivity se bhi piche ho rahi hoon. Overall mujhe bahut disappointment hua aur main ise recommend nahi karungi.