billing process took more effort than previous systems
Compared to billing systems I have used before, the invoicing and payment procedure here required a bit more patience and follow-up from my side. The initial sign-up was straightforward, but later adjustments to payment methods involved extra steps that weren’t as well explained upfront. I appreciate that the team offered telephonic support to clarify these concerns, yet each call felt like repeating the same information, which contributed to a longer resolution time. In contrast, the software updates and training modules were eventually clear and rolled out smoothly, so the payment hiccups stand out even more. The database and dialer features work well and match what I need for my schedule. Overall, I’d say the process was workable yet less efficient than what I’m used to. It took some extra effort, but I am still inclined to continue since the rest of the remote workflow tools perform reliably enough to justify that inconvenience.