billing process took long, so might need a hand next time
Honestly the billing and payments took more time than I expected. Signing up was okay but the invoicing part was kinda confusing. I wasn’t sure if my payment went through properly or not and it took a few calls to clarify. Even then some details were hard to understand and I think another round of support would be needed next time I renew. Payment options are there but switching between them is not very intuitive. The support team is helpful when I manage to get through, but the waiting times and having to explain things repeatedly does get tiring. Overall it’s manageable but I would definitely want some clearer instructions or a simpler workflow next time around. The system seems fine but the process just drags on longer than I want it to.