Billing process took effort to trust but wasn't all bad
I went through the entire billing and payment process with a bit of hesitation initially. Setting up my payment details took some time because the interface wasn't as intuitive as I hoped. There were moments when I wondered if the invoices were clear enough, as I had to call support to clarify some line items. The telephonic support was polite and answered my questions, but sometimes I had to wait a bit on hold, which was a little frustrating. On the positive side, the automatic updates to the invoicing system helped fix some errors fairly quickly, improving over time. The sign-up and payment gateways themselves worked securely and without any hiccups once I got used to them. I believe that putting in this initial effort helped me build more confidence by the time I completed the process. Ultimately, I feel the platform could use smoother billing explanations, but with patience, it is manageable. So my experience is mixed but leans towards acceptance rather than frustration, knowing the system works well once you're familiar with it.