Billing process thoda confusing tha, expectations clear nahi thi
Mujhe laga tha ki billing aur payment ka system pura transparent aur straightforward hoga, par jab maine sign-up kiya aur invoices receive kiye, toh main thoda confused tha. Jo details appear hoti thi wo mujhe khud samajhni padti thi, aur kabhi kabhi mujhe lagta tha ki thoda aur explanation milna chahiye tha. Lekin phir bhi, overall process manageable tha aur mujhe laga ki company ki taraf se help kaafi prompt milti thi jab main contact kar raha tha support ko. Mujhe lagta hai ye system un logon ke liye acha ho sakta hai jo thodi research aur effort kar sakte hain, lekin jo log easily clear instructions chahte hain, unke liye thoda challenging ho sakta hai. Mere hisaab se workflows theek hain par thoda aur clarity billing ke process me add karni chahiye.