Billing process thoda confusing tha, expectations clear nahi the
Mujhe laga tha billing aur payments process simple aur transparent rahega, par shuru mein thoda confusing experience raha. Jab main pehli baar sign up kar raha tha, invoices thik-thak samajh nahi aaye, ki kaunse charges kaha se aaye hain. Although unka payment portal theek se function kiya, par mujhe lag raha tha ki thodi aur clarity aur detail invoices mein hona chahiye tha. Training sessions mein payment-related queries poochhne par koi specific answers nahi mile, jo mujhe confident feel karwane ke liye zaroori tha. Basic level par to sab theek tha, jaise ki automatic update process fast hua aur sign-up flow smooth tha. Lekin jab baat aayi detailed billing statements ki, toh main wo clarity nahi paaya jo maine expect ki thi. Support team se baat karne ko bhi kabhi kabhi wait karna pada, aur har baar clear answer bas nahi mila. Is wajah se mujhe lagta hai ke billing process mein thoda improvement chahiye, taaki customers ko confused feel na ho. In sab ke bawajood, payment gateways reliably kaam karte rahe aur iska credit zaroor dunga.