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Jab pehli baar sign-up kiya toh mujhe laga ki payment ka flow thoda random hai. Pehle invoice milti

3 out of 53 of 5Verified purchaseBilling and payments

Jab pehli baar sign-up kiya toh mujhe laga ki payment ka flow thoda random hai. Pehle invoice milti

Jab pehli baar sign-up kiya toh mujhe laga ki payment ka flow thoda random hai. Pehle invoice milti hai, fir payment karne ke options dikhte hain, aur uske baad confirmation milti hai. Isse ordering ke process mein thodi dikkat hoti thi, kyunki mujhe samajh nahi aa raha tha ki payment karne se pehle final amount confirm hai ya nahi. Thoda aur straightforward hona chahiye tha steps, jaise pehle clear invoice dikhana fir payment option. Lekin ek baar payment complete ho gaya toh sab smooth tha, automatic update ke baad invoice mein koi problem nahi aayi. Telephonic support ne help kiya jab mujhe payment confirmation clarify karni thi, wo kaafi prompt thi. Dialer and calling tools ka billing mein koi direct impact nahi dikha mujhe, par onboarding ke dauran mujhe lage ki onboarding mein bhi thodi delay hui payment verification ke wajah se. Overall, billing aur payments process mein kuch improvements honi chahiye, par abhi ka system ek average user ko samajh aayega.

Ira ThampiLadakh, IndiaExperience: Published:
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