2 out of 52 of 5Unverified experienceBilling and payments
Billing process thoda complicated tha, samjhna mushkil
Payment aur billing ka jo process tha, usmein main iskaafi confuse ho gaya tha. Sabse pehle sign-up karne ke baad invoice ka format saaf nahi tha ki kaunse charges include hain. Jab main payment karne gaya toh steps clear nahi the, mujhe lag raha tha ki main kahin galat jagah to nahi ja raha. Help section mein bhi jo information thi wo thodi adhuri lagi aur mujhe call karke support lena pada. Support team ne achhe se guide kiya payment verify karne mein, lekin overall lag raha tha ki billing system thoda complicated banaya gaya hai jisme clarity kam hai. Is wajah se pura process frustrating tha, aur mujhe lagta hai ki log credit card ya UPI payment meh pareshani face kar sakte hain.