Billing process thoda complicated raha, invoice samajhna mushkil tha
Mujhe billing section mein jo sabse bada issue laga woh yeh tha ki invoices ko samajhna thoda mushkil tha, kyunki details clear transparent nahi thi. Jo payments maine ki unka record maintain karna aur check karna easy nahi tha portal mein, especially jab multiple transactions karni thi. Support ko call kiya toh unhone help karne ki koshish ki, lekin response thoda late aata tha aur kabhi kabhi unka jawaab bhi confusing lagta tha. Main samajh sakti hoon ki system update ho raha hoga aur naye features aa rahe honge, par billing aur payments mein clarity zaroori hai taaki main apne transactions ko easily track kar sakoon. Sign-up aur onboarding mein koi khas dikkat nahi aayi, par jab payments process ki taraf aata hai toh wahan improvement ki definitely zaroorat hai.