Billing process theek hai par timepass pasand nahi unko
Maine WFHI ka software purchase kiya tha, aur jab billing ke liye sign-up kiya toh waiting zyada thi. Bar bar mujhe apne details dobara enter karne padte rahe, jo ki bahut frustrating tha. Payment process ko lekar mujhe laga ki automation zyada smooth ho sakta tha. Kabhi jab maine call support ko contact kiya toh response time acha tha, par phir bhi invoicing manual lagti thi. Jo automatic updates hain, wo featurally achhe hain par payment reminders delayed aa rahe hain kabhi kabhi. Mere hisab se ye system un logon ke liye suit karega jo patience rakhte hain aur jyada repetitive kaam ko tolerate kar sakte hain. Mere jaise jinhe quick billing chahiye, unke liye yeh thoda slow aa sakta hai. Onboarding mein bhi process thoda cumbersome tha, har step mein baar baar confirmation mangna unnecessary lagta tha. General communication ke dauran clarity thi par chip-chip ke questions poochna thoda akela feel karata tha. Overall software ki quality acceptable hai lekin billing aur payment system ko optimize karne ki zarurat hai ki delays kam ho jayen.